Frequently Asked Questions
Everything you need to know about your SVDDEN DEATH gear.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. Once shipped, domestic delivery takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please note that limited edition drops and festival-specific merchandise may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes incurred upon entry into their country.
How do I care for my apparel to ensure longevity?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on the graphic designs.
Can I change or cancel my order after it's placed?
Due to our fast processing times, we can only accommodate changes or cancellations within 1 hour of order placement. Please contact our support team immediately with your order number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.